{"id":9,"date":"2025-11-09T16:22:43","date_gmt":"2025-11-09T16:22:43","guid":{"rendered":"http:\/\/ixoraegy.com\/?page_id=9"},"modified":"2025-11-23T19:40:37","modified_gmt":"2025-11-23T19:40:37","slug":"refund_returns","status":"publish","type":"page","link":"https:\/\/ixoraegy.com\/en\/refund_returns\/","title":{"rendered":"Refund and Returns Policy"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"9\" class=\"elementor elementor-9\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-5a8faf9 e-flex e-con-boxed e-con e-parent\" data-id=\"5a8faf9\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-5dd7122 elementor-widget elementor-widget-heading\" data-id=\"5dd7122\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\"> For your safety and to ensure the hygiene of personal care products, please note that no product can be returned once received.<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-15c8ce4 elementor-widget elementor-widget-heading\" data-id=\"15c8ce4\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">If the order is not received after shipping, the customer is responsible for the shipping costs both ways.\n<br>\n<br>\nThe company will bear the full cost of exchange and shipping only if an error occurs on the company\u2019s part regarding the type or quantity of the product sent.<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-738a567 e-flex e-con-boxed e-con e-parent\" data-id=\"738a567\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-6738730 elementor-widget elementor-widget-heading\" data-id=\"6738730\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Contact us<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-b146587 elementor-widget elementor-widget-heading\" data-id=\"b146587\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">If you have any questions or wish to exercise your rights, please contact:<br>\n\t\u2022\tEmail: info@ixoraegy.com<br>\n\t\u2022\tPhone: 01009179206\n<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-128d1e4 elementor-widget elementor-widget-heading\" data-id=\"128d1e4\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">We thank you for your understanding and for trusting our products.<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>For your safety and to ensure the hygiene of personal care products, please note that no product can be returned once received. If the order is not received after shipping, the customer is responsible for the shipping costs both ways. The company will bear the full cost of exchange and shipping only if an error [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-9","page","type-page","status-publish","hentry"],"blocksy_meta":[],"jetpack_sharing_enabled":true,"_links":{"self":[{"href":"https:\/\/ixoraegy.com\/en\/wp-json\/wp\/v2\/pages\/9","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/ixoraegy.com\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/ixoraegy.com\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/ixoraegy.com\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/ixoraegy.com\/en\/wp-json\/wp\/v2\/comments?post=9"}],"version-history":[{"count":9,"href":"https:\/\/ixoraegy.com\/en\/wp-json\/wp\/v2\/pages\/9\/revisions"}],"predecessor-version":[{"id":4068,"href":"https:\/\/ixoraegy.com\/en\/wp-json\/wp\/v2\/pages\/9\/revisions\/4068"}],"wp:attachment":[{"href":"https:\/\/ixoraegy.com\/en\/wp-json\/wp\/v2\/media?parent=9"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}